Want to unsubscribe? Just confirm your email address first

Here’s a Public Service Announcement for your Monday: confirming your email should never be required to unsubscribe from a mailing list. I’m sure I’ll hear from someone who has an example of an edge case where it’s necessary, but the vast majority of cases should require no such thing. Possibly the most compelling reason not to require confirmation of the address? Spammers require confirmation of addresses in order to “unsubscribe” – with the exception they don’t actually unsubscribe you. Do you want your email to have something in common with most spam? We don’t recommend it. Add to that it’s likely a violation of CASL as well, and you have a recipe for disaster.

Inbox

I’ll have a full post coming up tomorrow but seeing this in my inbox (a dedicated email asking me to unsubscribe? They must be extra compliant!), along with recently speaking with senders who wanted to do something similar, prompted me to issue this brief admonition.

– BG

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